DentalVille Family Dentistry in Oakville is seeking a professional, experienced, and highly organized Dental Administrator / Front Desk Receptionist to join our growing full-time team. If you are passionate about patient care and thrive in a dynamic dental environment, this could be the perfect opportunity for you.
The ideal candidate is friendly, confident, and detail-oriented, with a proven ability to manage daily dental office operations while delivering an exceptional patient experience.
What You’ll Be Doing
You will be the welcoming face of our practice, greeting patients and ensuring every visit begins on a positive note. Your responsibilities will include managing appointment scheduling, confirmations, cancellations, and recalls, as well as handling phone calls, emails, and patient inquiries promptly and professionally. You will process dental insurance claims, predeterminations, and payment submissions, verify insurance coverage, explain patient benefits, and follow up on outstanding claims. Experience managing CDCP and other government dental programs will be an important part of this role. Additional duties include presenting treatment plans, explaining estimated costs, collecting payments, managing patient accounts, maintaining accurate and confidential records, and coordinating seamlessly with dentists, hygienists, and dental assistants to support a productive daily schedule.
What We’re Looking For
– Minimum 2 years of dental administration experience in a Canadian dental office (required)
– Proficiency with dental practice management software
– Strong knowledge of dental terminology, procedures, and treatment planning
– Experience with CDAnet, dental insurance claims, and predeterminations
– Familiarity with CDCP and Canadian dental insurance programs
– Excellent communication, organizational, and multitasking abilities
– A positive, professional attitude with strong customer service skills
– Ability to work independently and effectively in a busy environment
– Experience with treatment coordination and patient follow-ups is a valued asset
What We Offer
– Competitive compensation based on experience and qualifications
– A friendly, supportive, and professional work environment
– Opportunities for long-term career growth
– A modern, patient-focused dental practice
– A stable position within a growing and dedicated dental team
We warmly welcome applications from experienced Dental Administrators who are organized, dependable, and motivated to contribute to a thriving practice. Please note that only candidates with previous Canadian dental office administration experience will be considered.
