Questions, answered
Dental temping and dental hiring, explained.
Everything dental offices and dental professionals ask about TempStars: what it costs, how fast shifts fill, how professionals are vetted, how people get paid, and how permanent hiring works.
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The questions almost every dental office asks first.
How much does dental temping cost?
One flat placement fee per completed shift. In Canada it is $73 CAD plus applicable taxes. In the United States it is $38 USD. There are no subscriptions, no monthly fees and no hidden charges.
You only pay after a shift is completed successfully. If the shift does not happen, you pay nothing. The fee is charged the night after the shift and a receipt is emailed to your office. See the full pricing page for details.
Is TempStars a dental temp agency?
No, and that is the point. TempStars is a dental staffing platform, not a traditional agency. Your office connects directly with vetted local professionals, so there are no recruiter calls, no middleman, and no agency placement fees eating into your budget.
TempStars is also a fully licensed recruiter, so you get the compliance and peace of mind of a licensed service with the speed and pricing of a platform. For how employment relationships are handled, see our knowledge base article.
How fast can I fill a shift?
Most shifts start receiving offers within minutes of posting. Because TempStars has the largest network of dental professionals in the country, there is almost always someone qualified nearby, often the same day.
Fill speed depends on your market, how much notice you give, the timing of the shift and the rate you offer. Posting early, writing clear shift details and offering a competitive hourly rate all help.
How does dental temping work after I post a shift?
As soon as you post a shift, available temp dental hygienists and dental assistants in your area are notified right away. They review the details in the TempStars app or on the website and, if available, submit an offer to work the shift.
You then compare offers and choose the best fit for your office. If you use Insta-Book or Auto-Book, qualifying matches can confirm even faster.
Are the hygienists and assistants vetted?
Yes. Credentials are verified before a professional can pick up shifts, and every professional carries a reliability record built from real work: completion history, cancellation patterns and ratings from offices like yours.
You can review profiles, ratings and history before you confirm anyone for your office.
What dental roles can I fill through TempStars?
Temping covers dental hygienists, dental assistants and, new in 2026, front desk and admin shifts.
For permanent, contract and longer-term hiring, the TempStars Job Board covers every dental role, including office managers and associate dentists.
Where does TempStars operate?
Across North America: throughout Canada and a growing list of U.S. states. Create a free account to see the professionals available in your area.
Does TempStars work for DSOs and multi-location practices?
Yes. TempStars is used by Dentalcorp, 123Dentist and other major DSOs, and supports multi-location practices across North America.
How do I get started?
Create a free account and post your first shift in minutes. Registering and posting are always free, and you are only charged once a shift has been completed.
Pricing and fees
What you pay, when you pay it, and everything that is free.
When am I charged?
Only after a professional has worked your shift. Posting a shift is always free, so you never pay just to see who is available. The placement fee is charged the night after a successfully completed shift, and a receipt is emailed to your office for your records.
Are there monthly fees, subscriptions or contracts?
None. TempStars is completely pay as you go. No subscription, no setup fees, no annual commitment. Use it as much or as little as you need.
Do I pay anything if a shift is cancelled or never worked?
No. The placement fee only applies to a shift that is actually completed. If a shift falls through, you are not charged, and our Cancellation Guarantee helps you re-fill quickly.
Do you charge a placement fee for permanent hires?
No, and we mean $0. Agencies and recruiters typically charge thousands to place one permanent team member. On TempStars there are no placement fees, no commissions and no finder’s fees. Post your job free, browse candidates free, and pay only a nominal $18 to interview someone you like. Hire them, and they are yours to keep.
What is a token, and what does it cost?
A token unlocks one candidate’s resume and contact details on the hiring Job Board. Tokens are $18 plus applicable taxes, with discounts for buying in bulk. If you run several practices, any token works at any location.
Posting your job and browsing candidates is free. You only spend a token on someone you actually want to meet.
Does the fee still apply if we book the same professional directly?
Yes. If TempStars introduced the dental professional to your office, the placement fee applies to future temping shifts with that professional, whether those shifts are arranged on the TempStars platform or directly outside it. Hiring that professional into a regular payroll employee role remains free.
Speed and booking
Filling last-minute gaps and getting shifts confirmed fast.
Does TempStars offer instant booking for last-minute staffing?
Yes. Insta-Book lets qualified professionals confirm an eligible shift instantly, without waiting for manual approval. Auto-Book matches qualified professionals automatically when their availability, location and rate preferences line up with your posting.
Both are built for urgent same-day and next-day coverage, and many shifts fill within minutes.
What is the fastest way to find a temp hygienist or assistant?
Post the shift through TempStars. The platform alerts available local professionals immediately, which gives your office the best chance of finding the right match quickly.
Our support team is always happy to help you use the platform, but bookings themselves are made through the system rather than through a separate back channel.
Can I post multiple temp shifts as one block?
Each shift should be posted individually. Block postings created confusion around availability, timing and booking details, so posting each day separately keeps everything clearer and easier to manage for both sides.
Can I post and book from the website, or do I need the app?
Either works. You can use TempStars for temping and hiring through the website as well as the mobile app. The app is convenient because it gives you real-time alerts about postings, offers and bookings, but it is not required. Log in or register at app.tempstars.com.
Vetting and reliability
How quality is protected on both sides of every booking.
How does TempStars vet temp dental hygienists and dental assistants?
TempStars uses a reliability management system that tracks professional performance across every shift, including on-time arrival, completion history, cancellation patterns and ratings from dental offices.
Professionals are classified into performance tiers based on that track record. Those who maintain strong reliability earn higher visibility and access to faster booking features. Those who do not meet the standard can be restricted, placed on an improvement plan, or removed from the platform.
What happens if a temp cancels?
TempStars takes cancellations very seriously. If a booked professional cancels, the shift is immediately reposted and urgent notifications go out to available professionals in the area, so your office has the best possible chance of finding replacement coverage quickly. You are never charged a placement fee for a shift that is not worked.
Repeated cancellations can lead to booking restrictions or removal from the platform. The same standard applies to dental offices. TempStars works best when everyone treats a booking as a firm commitment.
Do offices and professionals rate each other?
Yes. After each shift, the office and the dental professional rate each other. That two-way accountability is what keeps quality high on both sides, and it feeds directly into the reliability record you see before confirming anyone.
Rates, pay and paperwork
Setting the hourly rate, paying the professional, and staying compliant.
How are hourly rates determined?
When you post a shift, you choose a proposed hourly rate. That proposed rate anchors the Rate Selector the hygienist or assistant sees when deciding what rate to offer for your shift. The recommended rate shown in the platform is based on accepted rates in your local market.
You still control the rate you post, and the professional still controls the rate they offer. If you enable Insta-Book, the shift books at the proposed rate attached to it.
How are temp dental hygienists and dental assistants paid?
Canada. Professionals booked through TempStars are most commonly treated and paid directly by the dental office as independent contractors. They are not employees of TempStars. Preferred payment is usually e-transfer on the day of the shift, or you can use the Pay Now feature in the app: review the invoice, click to pay, and TempStars processes the payment and sends the funds to the professional. Some offices follow internal accounting processes and mail a cheque, as long as payment is made within the shift’s stated payment terms.
United States. Payment classification varies by state and by how the shift is posted. Some offices pay a temporary professional as a 1099 independent contractor, others use a W-2 arrangement. Payment is still made directly to the professional, and TempStars is not the employer. See our state-specific employment classification resources.
What is the employment relationship for U.S. temp dental professionals?
Employment classification in the United States varies by state and by the details of the shift. Dental offices are responsible for posting shifts in compliance with applicable state employment and tax laws, whether that means a 1099 or a W-2 arrangement. Professionals should also confirm that the shifts they accept align with their local requirements.
For state-specific guidance, visit our U.S. employment classification resource centre. TempStars does not provide legal or tax advice. For your specific situation, please consult a qualified employment or tax professional.
What counts as paid time and unpaid time on a shift?
Paid time starts at the scheduled arrival time shown on the shift and ends when the shift is complete. Professionals are not expected to arrive before the posted arrival time, although arriving a few minutes early is always appreciated.
Unpaid time usually refers to the lunch break. Many offices also pay for downtime during a shift, including patient cancellations. If your office does not pay for downtime, you can indicate that when posting the shift. Shifts with unpaid downtime are typically harder to fill.
Permanent hiring and the Job Board
Hiring a temp you love, and posting permanent roles for free.
Can I hire a temp permanently?
Yes, and it is free. If you hire a temp dental hygienist or dental assistant from TempStars into a regular payroll employee role, there is no hiring fee and no finder’s fee.
If the role is casual, semi-regular or otherwise not a regular payroll position, standard temping fees continue to apply. If you are unsure how your situation should be handled, contact us for clarification.
Does TempStars help with permanent hiring, not just temping?
Yes. TempStars has a dedicated dental hiring Job Board for permanent, contract and longer-term roles, inside the same website and mobile app you already use for temping. Because TempStars runs the shifts, you can see how applicants actually work before you ever contact them.
How much does it cost to post a dental job?
Posting is completely free. No listing fee, no subscription, no monthly plan. You only pay if you choose to unlock a candidate you want to contact, at $18 per candidate.
What can I see about a candidate before I pay anything?
Their graduation year and school, how far they live from your practice, whether they have already worked at your office and the review you left them, their interview reliability record, and our Recommendation Score.
What is the Recommendation Score?
It works like the match score on a streaming service. It is not a public rating on the professional. It is calculated for your practice specifically, so the same candidate can score differently at two different offices.
It weighs how close they are to you, any history the two of you already have, and how practices like yours have rated them across real dental shifts.
What if no one suitable applies?
You pay nothing. With no posting fee and no subscription, a posting that does not work out costs you nothing.
How quickly does my job posting go live?
Every posting is reviewed and approved within 24 hours, which keeps the board relevant and free of spam.
How long does a job posting stay up?
Postings run for 30 days. You can edit one at any time while it is live, take it down early once you have hired, or re-post after it expires.
Can I use the Job Board to find a temp?
The Job Board is for permanent and long-term hiring. Temporary shift coverage runs on a separate and much faster system, so post a shift instead when you need coverage for a day.
For dental professionals
For hygienists, assistants and admin professionals picking up work.
Is TempStars free for dental professionals?
Yes, always. TempStars is 100% free for dental professionals. No membership, no subscription, and nothing taken out of your pay.
Do I set my own rate?
You do. You name your hourly rate on every shift you offer. There is no agency deciding what you are worth or taking a cut.
How do I get paid?
You are paid directly by the dental office, and every completed shift is covered by our Payment Guarantee, so you get paid reliably without chasing offices for your money.
Are there any contracts?
None, ever. Work as much or as little as you want, whenever you want. No lock-ins and no agency pressure.
How fast can I find a shift?
Shifts are posted in your area daily. Browse the always-open job board any time and submit an offer the moment you see one that fits.
Is TempStars only for hygienists and assistants?
No. Registered dental hygienists, dental assistants and front office and admin professionals all find flexible work on TempStars, and the Job Board covers every dental role for permanent and contract positions. Learn more on the dental professionals page.
App and support
Getting the app, and reaching a real person when you need one.
How do I contact TempStars support?
By phone at 1-877-583-6771 during business hours, by email at help@tempstars.com, or through in-app messaging. Support is provided by real people who help with platform questions, posting shifts and urgent staffing situations, and the team typically responds within the hour during business hours.
Do I need the app to use TempStars?
No. You can use TempStars for temping and hiring through the website as well as the mobile app. The app is convenient because it gives you real-time alerts about postings, offers and bookings, but it is not required. If you prefer the web version, log in or register at app.tempstars.com.
How do I download the app?
TempStars is free to download on both platforms.
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Step-by-step articles on posting shifts, payments, employment classification and account settings.
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