Front Desk/Administrative Assistant
We are seeking a friendly and organized Front Desk/Administrative Assistant to join our dental team. This is a permanent position working Monday through Thursday, 8am-5pm.
Key Responsibilities:
Greet patients warmly and professionally
Schedule and confirm patient appointments
Answer phone calls and respond to patient inquiries
Process patient check-ins and check-outs
Handle patient registration and update medical/dental histories
Process insurance claims and verify benefits
Collect payments and manage billing inquiries
Maintain patient files and ensure confidentiality
Coordinate with clinical staff on patient flow
Perform general office duties including filing, data entry, and inventory management
Qualifications:
Strong communication and interpersonal skills
Professional phone etiquette
Basic computer skills and ability to learn dental software
Attention to detail and organizational skills
Ability to multitask in a fast-paced environment
Customer service experience preferred
New graduates welcome – we provide training!